Report a Bug

If you encounter a bug, we’d love for you to report it in any of these three ways!

  • Report it here:
  • Email us at [email protected]
  • In your Picnic Application, click on your user icon and select "Report a Bug"

Providing detailed logs

If you find a problem that is consistent, but are unable to manually repeat the bug, send us a log. 

  1. Open the Console application (from the Utilities folder inside your Applications folder) on your Mac
  2. There are two logs that should be sent to us: 
    1. The first log is located under ~/Library/Logs  >  com.behomiancoding.sketch3  >  Plugin Output.log
    2. The second log is located under ~/Library/Logs  >  Picnic  >  log.log. Sometimes you'll have a log old.log in your file, make sure to include that as well.
  3. Save these files (right click to reveal their location in the finder or drag them to a folder) and attach them to the bug report or email them to us at [email protected]

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